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Updated 01 July 2020

The Banjo Paterson Inn, Jindabyne’s premium venue for food, drinks & entertainment is thrilled to recommence hotel operations for 2020.

We ask all members of the community planning to visit our hotel take some time to review our new operational policies below.

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CONDITIONS OF ENTRY:

The Banjo Paterson Inn will now have one point of entry and exit only, at this point we require the following:

  • Valid identification.
  • The revised Order now provides that only one member of any group attending the venue together is required to provide contact details. It remains a requirement for venues to keep records of the name and mobile number or email address for staff, customers and contractors for a period of at least 28 days. Patrons who refuse or are unable to comply with this condition must be refused entry to the venue.

  • All existing conditions of entry including: Policies on intoxication, dress code, age will remain.

  • Those displaying signs of sickness will not be permitted entry into the venue.

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SOCIAL DISTANCING:

To adhere to government social distancing regulations we will be implementing the following:

  • No more than 20 customers sharing a table.
  • Members of the same household, as well as a groups of friends (close contacts) in attendance at the venue, are not required to physically distance. This means the 1.5 metre physical distancing requirements do not apply to households or groups who are seated together in food or drink areas of the hotel, the TAB or gaming room.

  • Alcohol can only be consumed by customers whilst seated.

  • The current 50 person per separate seated food or drink area limit has been removed. In its place is a “blanket” one person per 4sqm limit applied across the venue as a whole. The Banjo Paterson Inn now holds a capacity of 202 guests (excluding all staff).

OUR TOTAL CAPACITY WILL NOT EXCEED: 202 (Excluding staff)

  • Markers on the floor to aid with entry, reduced crowding & enforce distancing at ordering points.
  • Mandatory booking for all dining sittings – this can be done via our app or website.
  • Staggered seating times to minimise congestion and allow for increased cleaning.

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POKIES:

Ensure 1.5 metres between active gaming machines. The gaming room may have no more than 7 people in it at any one time, people found to be breaking those rules will be removed from the venue.

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HEALTH & SAFETY:

The health and safety of our staff, local community and patrons is key to our operation, we will continue to work closely with all relevant authorities updating policies as required. Through the COVID-19 shutdown our venue has been through a stringent deep-clean, as we recommence operations our everyday cleaning will include, but is not limited to:

  • Increased cleaning and sanitising of all contact surfaces including: tabletops, bars, benches, door handles and floors.
  • Increased daily deep cleaning of all ‘high touch’ points including: tabletops, bars, benches, door handles and floors.
  • An increase in supply of anti-microbial hand wash, this will be available for patrons at several points in our venue.
  • Increased monitoring or staff (see below)

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STAFF HEALTH & SAFETY:

Our staff will be required to increase all sanitising practises.

We will continue to monitor the health of our staff through this period. We will require any staff showing signs of sickness isolate from the venue.

We will require all staff take increased breaks to minimise guest contact.

Staff and patrons are encouraged to download the COVID-19 app.

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KITCHEN HEALTH & SAFETY:

Increased cleaning and sanitising of all surfaces.

Increased supply of hand sanitisers and gloves.

We have removed all ‘multi-touch’ condiment / cutlery stations and will be instead supplying all required dining components.

We will continue to work closely with all relevant authorities updating policies as required.

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ACCOMMODATION:

We will no longer be offering 'Hot Breakfast' as a part of our product, we are instead providing in-room continental breakfast packs.

Increased cleaning and sanitising of all surfaces.

Increased supply of hand sanitisers and gloves.

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Any persons or people found to be breaking those rules will be removed from the venue, we will have a once strike policy in place. LOOK AFTER US & WE WILL LOOK AFTER YOU.

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