pixel

Updated 07 August 2020

The Banjo Paterson Inn, Jindabyne’s premium venue for food, drinks & entertainment is thrilled to recommence hotel operations for 2020.

We ask all members of the community planning to visit our hotel take some time to review our new operational policies below.

- - - - - - - - - - - - - - - - - - - - - - - - - - -

CONDITIONS OF ENTRY:

The Banjo Paterson Inn will now have one point of entry and exit only, at this point we require the following:

  • Valid identification.

  • All patrons attending a hotel will be required to register their name and contact details on entry to the venue (rather than one person per group).  It is the role of the COVID-19 Safe Hygiene Marshall to ensure the accuracy and legibility of records. Paper sign-in is permitted, but premises must digitise these within 24 hours and provide immediately on request. Patrons who refuse or are unable to comply with this condition must be refused entry to the venue. To make this process easier we will be using a touchless smart phone system called Sign In - Click here to find out more.

  • All those entering th venue including patrons, staff & contractors must have their temperature taken, those not wishing to comply will not be allowed to enter the venue.

  • All existing conditions of entry including: Policies on intoxication, dress code, age will remain.

  • Those displaying signs of sickness will not be permitted entry into the venue.

- - - - - - - - - - - - - - - - - - - - - - - - - - -

SOCIAL DISTANCING:

To adhere to government social distancing regulations we will be implementing the following:

  • No group entering or on the premises can consist of more than 10 people, and bookings or reservations for a group entering or on the premises must not consist of more than 10 people.
  • Members of the same household, as well as a groups of friends (close contacts) in attendance at the venue, are not required to physically distance. This means the 1.5 metre physical distancing requirements do not apply to households or groups who are seated together in food or drink areas of the hotel, the TAB or gaming room.

  • Alcohol can only be consumed by customers whilst seated.

  • Hotels are subject to a cap of 300 patrons across the entire venue (subject to the one person per four square metre rule). As per the one person per four square metre rule, the Banjo Paterson Inn will run at a capacity of 202 guests (excluding all staff).

OUR TOTAL CAPACITY WILL NOT EXCEED: 202 (Excluding staff)

  • Markers on the floor to aid with entry, reduced crowding & enforce distancing at ordering points.
  • Mandatory booking for all dining sittings – this can be done via our app or website.
  • Staggered seating times to minimise congestion and allow for increased cleaning.

- - - - - - - - - - - - - - - - - - - - - - - - - - -

POKIES:

Ensure 1.5 metres between active gaming machines. People found to be breaking those rules will be removed from the venue.

- - - - - - - - - - - - - - - - - - - - - - - - - - -

HEALTH & SAFETY:

The health and safety of our staff, local community and patrons is key to our operation, we will continue to work closely with all relevant authorities updating policies as required. Through the COVID-19 shutdown our venue has been through a stringent deep-clean, as we recommence operations our everyday cleaning will include, but is not limited to:

  • As of 03 August 2020, the Banjo Paterson Inn will require all front of house staff to wear protective  masks. Patrons who wish to wear a protective mask are encourange to do so, we will also have masks available for visiting guests on request.
  • All hotels must identify a COVID-19 Safe Hygiene Marshall who will be in distinctive clothing and responsible for ensuring all aspects of the COVID-19 Safety Plan is being adhered to, including overseeing social distancing, cleaning and ensuring the accuracy of record keeping.  For venues with a capacity of less than 250 patrons, the identified Safety Marshall/s must be present during peak operational hours (at a minimum during lunch 12pm to 3pm and dinner 5pm to 9pm). 
  • Increased cleaning and sanitising of all contact surfaces including: tabletops, bars, benches, door handles and floors.
  • Increased daily deep cleaning of all ‘high touch’ points including: tabletops, bars, benches, door handles and floors.
  • An increase in supply of anti-microbial hand wash, this will be available for patrons at several points in our venue.
  • Increased monitoring or staff (see below)

- - - - - - - - - - - - - - - - - - - - - - - - - - -

STAFF HEALTH & SAFETY:

As of 03 August 2020, the Banjo Paterson Inn will require all front of house staff to wear protective masks. We have made this decision to protect the saftey of our team, patrons and local community.

Our staff will be required to increase all sanitising practises.

We will continue to monitor the health of our staff through this period. We will require any staff showing signs of sickness isolate from the venue.

We will require all staff take increased breaks to minimise guest contact.

Staff and patrons are encouraged to download the COVID-19 app.

- - - - - - - - - - - - - - - - - - - - - - - - - - -

KITCHEN HEALTH & SAFETY:

As of 03 August 2020, the Banjo Paterson Inn will require all front of house staff including kitchen staff to wear protective masks. We have made this decision to protect the saftey of our team, patrons and local community.

Increased cleaning and sanitising of all surfaces.

Increased supply of hand sanitisers and gloves.

We have removed all ‘multi-touch’ condiment / cutlery stations and will be instead supplying all required dining components.

We will continue to work closely with all relevant authorities updating policies as required.

- - - - - - - - - - - - - - - - - - - - - - - - - - -

ACCOMMODATION:

We will no longer be offering 'Hot Breakfast' as a part of our product, we are instead providing in-room continental breakfast packs.

Increased cleaning and sanitising of all surfaces.

Increased supply of hand sanitisers and gloves.

- - - - - - - - - - - - - - - - - - - - - - - - - - -

Any persons or people found to be breaking those rules will be removed from the venue, we will have a once strike policy in place. LOOK AFTER US & WE WILL LOOK AFTER YOU.

<< Back