pixel

- - - - - - - - - - - - - - - - - - - - - - - - - - -

Current Policy - Updated 10 January 2021

As we strive to provide a safe environment for our staff, guests and local community we also ask all those planning to visit our hotel to familiarise yourself with our digital Service NSW QR code sign-in system.

Our team will be working tirelessly through the festive season to deliver you and your family & friends a safe & enjoyable Banjo experience.

- - - - - - - - - - - - - - - - - - - - - - - - - - -

Welcome to The Banjo!

The Banjo Paterson Inn, Jindabyne’s premium venue for food, drinks & entertainment.

We ask all members of the community planning to visit our hotel take some time to review our new operational policies below.

- - - - - - - - - - - - - - - - - - - - - - - - - - -

CONDITIONS OF ENTRY:

The Banjo Paterson Inn will now have one point of entry and exit only, at this point we require the following:

  • Valid identification.

  • All patrons attending a hotel will be required to register their name and contact details on entry to the venue (rather than one person per group). Patrons who refuse or are unable to comply with this condition must be refused entry to the venue. To make this process easier we will be using a touchless smart phone system provided by the NSW govenment called Service NSW.

  • All existing conditions of entry including: Policies on intoxication, dress code, age will remain.

  • Those displaying signs of sickness will not be permitted entry into the venue.

- - - - - - - - - - - - - - - - - - - - - - - - - - -

SOCIAL DISTANCING:

To adhere to government social distancing regulations we will be implementing the following:

  • There is no longer a maximum on group bookings, for bookings over 10 people please call the hotel on (02) 6456 2372
  • We ask all those visiting the hotel take the guidance of the Safety Plan and maintain a 1.5m distance from guests not within their visiting party.

  • Alcohol can only be consumed by customers whilst seated inside. Outdoors guests may stand whilst consuming alcohol.

  • Hotels are no longer capped on capacity, rather capacity must not exceed one customer per 2 square metres of publicly accessible space. 
     
  • Dancefloors - Capacity on dancefloors must not exceed one person per 4 square metres to a maximum of 50 people indoors, as a result of space limitations the Banjo Paterson Inn will not have a dancefloor until advised otherwise.

OUR TOTAL CAPACITY WILL NOT EXCEED: 408 (Excluding staff)

- - - - - - - - - - - - - - - - - - - - - - - - - - -

POKIES:

We ask all those visiting the hotel take the guidance of the Safety Plan and maintain a 1.5m distance from guests not within their visiting party.

- - - - - - - - - - - - - - - - - - - - - - - - - - -

HEALTH & SAFETY:

The health and safety of our staff, local community and patrons is key to our operation, we will continue to work closely with all relevant authorities updating policies as required. Through the COVID-19 shutdown our venue has been through a stringent deep-clean, as we recommence operations our everyday cleaning will include, but is not limited to:

  • All hotels must identify a COVID-19 Safe Hygiene Marshall who will be in distinctive clothing and responsible for ensuring all aspects of the COVID-19 Safety Plan is being adhered to, including overseeing social distancing, cleaning and ensuring the accuracy of record keeping. 
  • Increased cleaning and sanitising of all contact surfaces including: tabletops, bars, benches, door handles and floors.
  • Increased daily deep cleaning of all ‘high touch’ points including: tabletops, bars, benches, door handles and floors.
  • An increase in supply of anti-microbial hand wash, this will be available for patrons at several points in our venue.
  • Increased monitoring or staff (see below)

- - - - - - - - - - - - - - - - - - - - - - - - - - -

STAFF HEALTH & SAFETY:

Our staff will be required to increase all sanitising practises.

We will continue to monitor the health of our staff through this period. We will require any staff showing signs of sickness isolate from the venue.

We will require all staff take increased breaks to minimise guest contact.

Staff and patrons are encouraged to download the COVID-19 app.

- - - - - - - - - - - - - - - - - - - - - - - - - - -

KITCHEN HEALTH & SAFETY:

Increased cleaning and sanitising of all surfaces.

Increased supply of hand sanitisers and gloves.

We have removed all ‘multi-touch’ condiment / cutlery stations and will be instead supplying all required dining components.

We will continue to work closely with all relevant authorities updating policies as required.

- - - - - - - - - - - - - - - - - - - - - - - - - - -

ACCOMMODATION:

We will no longer be offering 'Hot Breakfast' as a part of our product, we are instead providing in-room continental breakfast packs.

Increased cleaning and sanitising of all surfaces.

Increased supply of hand sanitisers and gloves.

- - - - - - - - - - - - - - - - - - - - - - - - - - -

Any persons or people found to be breaking those rules will be removed from the venue, we will have a once strike policy in place. LOOK AFTER US & WE WILL LOOK AFTER YOU.

<< Back